Conaptus Ltd. ("Conaptus," "we," "us," or "our") is a strategic communications consultancy based in Toronto, Ontario, Canada. We respect your privacy and are committed to protecting any personal information you share with us. This policy explains what we collect, why we collect it, how we use it, and the choices you have.
We collect information in two ways: information you give us directly, and information we collect automatically when you visit our website.
Information you provide directly. When you contact us through our website, send us an email, fill out a form, or engage us for services, you may share information such as your name, email address, phone number, employer, role, and the content of your inquiry. If you become a client, we may also collect business and project information necessary to deliver our services.
Information collected automatically. When you visit conaptus.com, we and our service providers may collect technical information about your device and visit, including IP address, browser type, pages viewed, time spent on pages, and referring URL. This is collected through cookies and similar technologies for analytics and site performance.
We use information to respond to inquiries, deliver services to clients, send occasional updates if you have opted in, understand how visitors use our website, comply with legal obligations, and protect our business and the people we work with. We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
We use cookies and similar technologies to operate our website, remember preferences, and understand traffic patterns through analytics tools such as Google Analytics. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
We rely on a small number of trusted service providers to operate our business. These may include website hosting, email delivery, analytics, and productivity tools. These providers process information only on our behalf, under contract, and only to the extent necessary to deliver their service to us.
Strategic communications work often involves sensitive information about people, organizations, and decisions in progress. We treat all client engagements as confidential. Information shared with us in the course of an engagement is used solely to deliver the engagement and is protected by professional discretion, internal access controls, and where appropriate, written confidentiality agreements.
We retain personal information only as long as needed for the purpose it was collected, to meet legal or contractual obligations, or to protect our legitimate business interests. When information is no longer needed, we delete or anonymize it.
We use reasonable technical and organizational safeguards to protect personal information against loss, theft, unauthorized access, and misuse. No system is perfectly secure, but we work to ensure our practices reflect the sensitivity of the information we hold.
Conaptus operates from Canada. If you visit our website or contact us from another country, your information will be processed in Canada and may be subject to Canadian law. By using our website, you consent to this transfer.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of the page. Material changes will be communicated through a notice on our website or, where appropriate, by email.
Questions about this policy or how we handle your information can be sent to media@conaptus.com or by mail to: Conaptus Ltd., 68 Claremont Street, Toronto, Ontario M6J 2M5, Canada.